Q1 Are you manufacturer or trading company?
A:We are a professional manufacturer, and we will do our best to show you the best quality, fastest delivery and highest credit to you, looking forward to cooperating with you!
Q2 What CADR of air purifiers do you provide?
A:We provide CADR:50m³/h, 80m³/h, 85m³/h, 109m³/h, 160m³/h, 180m³/h, 200m³/h, 320m³/h, 350m³/h, 410m³/h, 420m³/h, 450m³/h, 460m³/h,488m³/h, 550m³/h, 580m³/h, 600m³/h, 700m³/h, 800m³/h, 1000m³/h etc.
Q3 How many layers of filters are provided for air purifiers?
A: We general provide 3-stage filtration / 4-stage filtration / 5-stage filtration / 6-stage filtration / 7-stage filtration etc.
Q4 What is HEAP? What does HEAP do for air purification?
A: HEAP: High-efficiency air filter, using HEAP high-efficiency air filter, the purification efficiency of indoor air suspended particles with a particle size of more than 0.3um is as high as 95% (cigarette smoke particles are 0.5um, the purification efficiency can reach 99%.), almost can be removed All pollen, dust, mold spores, fungi.
Q5 Can you provide sample?
A: Yes, of course. Sample cost can be refunded if you place formal orders in the future. You just need to tell me consignee’s contact information and courier account Number. If you don’t have a courier account, we 'll calculate for you, freight prepaid.
Q6 How do you ensure the quality of products ?
A: We produce high quality products, we are strictly follow QC term. First our raw material supplier not only supply us, they also supply to other big company,so good quality raw material make sure we can produce high quality products. Then, we have our own test LAB which approved by SGS, TUV, each our product should received 52 testing equipment test before production. It need test from noise, performance, energy, vibration, chemical proper, function, durability, packing and transportation etc. All goods are 100% inspected before shipping. We do at least 3 tests, including in-coming raw material test, sample test and bulk production.
Q7 How about the delivery time ?
A: It depends on you quantity,generally, it takes 25-35 days after receiving you deposit.
Q8 Can you accept customized LOGO?
A: Yes, we can customized LOGO, you just provide LOGO design to us.
Q9 How about the after-sales service?
A: We have a big after-sales team, if you have any problems, please tell us directly and we will try our best to solve all of your problems.