Q1 Are you manufacturer or trading company?
A:We are a professional manufacturer, and we will do our best to show you the best quality, fastest delivery and highest credit to you, looking forward to cooperating with you!
Q2 The reason of choose dehumidifier?
A:The main factors in choosing a dehumidifier are the size of your space and the normal level of humidity in that space. A dehumidifier’s size capacity is defined as the amount of moisture that can be removed from your space in a 24-hour period under normal operating conditions.
Q3 What dehumidification capacity do you provide?
A: We provide dehumidification capacity:10L/Day; ;12L/Day;13L/Day;14L/Day;15L/Day;16L/Day;18L/Day ;20L/Day;25L/Day;30L/Day;35L/Day;40L/Day; 50L/Day; 70L/Day etc.
Q4 What dehumidifier size do you need?
A: Dehumidifier ratings are determined by using “normal” room conditions, which is 80°F at a 60% Relative Humidity level. If your space is noticeably damp when you walk in the room, or if you experience high levels of rainfall in your area, we recommend that you go up at least one size so that your space can stay more comfortable.
Q5 Can you provide sample?
A: Yes, we can provide sample but customer should pay the cost of sample and freight charge.
Q6 How about the delivery time?
A: It depends on your quantity. Generally, it takes 35-50 days after receiving your deposit.
Q7 Can you provide SKD or CKD? Can you help us build a dehumidifier factory?
A: Yes, we can offer SKD or CKD, and we can help you build a dehumidifier factory, provide dehumidifier production assembly line and testing equipment, please feel free to contact us.
Q8 Can we do our OEM logo?
A: Yes,we can do OEM logo for free.You just provide LOGO design to us.
Q9 How about your quality warranty ? And do you supply spare parts?
A: Yes, we provide 1 year warranty,and 3 years for compressor, and we always provide spare parts.
Q10 How about the after-sales service?
A: We have a big after-sales team, if you have any problems, please tell us directly and we will try our best to solve all of your problems.