Q1 Are you manufacturer or trading company?
A:We are a professional manufacturer, and we will do our best to show the best quality, fastest delivery and highest credit to you, looking forward to cooperating with you!
Q2 What capacity do you provide for floor standing air conditioner？
A: We provide 18000btu；24000btu；30000btu；36000btu；42000btu；48000btu；60000btu for floor standing air conditioner.
Q3 What compressors are you provided?
A: We provide RECHI;GREE;LG;GMCC;SUMSUNG etc compressors.
Q4 Can you offer 4-6m copper piping?
A: Yes, copper piping is optional, we can provide the length customer want.
Q5 What difference of R22 R410 and R32 gas ?
A: R22 is made of CHCLF2 (chlorodifuoromethane ), it will destroy ozonosphere. R410A is a new environmentally friendly refrigerant, does not destroy the ozonosphere, the working pressure for the ordinary R22 air conditioning about 1.6 times, cooling (warm) high efficiency, do not destroy the ozonosphere. R32 is made of CH2F2 (difluoromethane). It is non-explosive, non-toxic, flammable, but still a safe refrigerant. R32's energy-saving, green, and ozone-free layer has become one of the new stars of modern refrigerants.
Q6 Can you provide sample?
A: Yes, we can provide sample but customer should pay the cost of sample and freight charge.
Q7 How about the delivery time?
A: It depends on your quantity. Generally, it takes 35-50 days after receiving your deposit.
Q8 Can you provide SKD or CKD? Can you help us build a air conditioner factory?
A: Yes, we can offer SKD and CKD, we also can provide air conditioner production equipment assembly line and testing equipment.Please contact for more information.
Q9 Can we do our OEM logo?
A: Yes,we can do OEM logo for free, you just provide LOGO design to us.
Q10 How do you ensure the quality products?
A: We produce high quality products, we are strictly follow QC term.First our raw material supplier not only supply us. They also supply to other famous brand factory. So good quality raw material make sure we can produce high quality products .Then,we have our own test LAB which approved by SGS, TUV, each our product should received 52 testing equipment test before production. It need test from noise, performance, energy, vibration, chemical proper,function,durability,packing and transportation etc.All goods are 100% inspected before shipping. We do at least 3 tests, including in-coming raw material test, sample test then bulk production.
Q11 How about your quality warranty ? And do you supply spare parts?
A: Yes, we provide 1 year warranty, and 3 years for compressor, and we always provide spare parts.
Q12 How about the after-sales service?
A: We have a big after-sales team, if you have any problems, please tell us directly and we will try our best to solve all of your problems.
